December's Business at Lake County Public Library

At Your Service....

Throughout 2006 the library promoted it's services for individuals, groups and businesses through displays, newsletters and programs, and on our website. As the year ends and we look forward to 2007 we'd like to highlight our services through Business Lines.

Call the library at 769-3541 and make an appointment with one of our highly trained reference librarians for an overview of Lake County Public Library's business databases and a tour of our facility.

See more information about the Lake County (IN) Public Library & it's services to business at http://www.lcplin.org/research/businesslines.htm

November's Business at Lake County Public Library

New DVD Series - Best Practices For Your Website

Do you have a website for your business or organization? Are you thinking about getting one? The library recently acquired a new series of DVDs – “Best Practices for Your Website.”

This new ten part series includes information on website design and development, Internet advertising and marketing and an overview of electronic commerce.

Checkout these titles today:

DVD 659.13 COOL
Cool Tools: Blogs, Wikis, RSS, Podcasting

DVD 343.0994 STAY
Staying Out of Legal Trouble

DVD 658.872 WHAT
What We Know About the User Experience: Results of the OPA Study

DVD 659.144 TENM
Ten Mistakes Web Sites Still Make and How to Fix Them

DVD 005.75 REDE
Redesigning Your Web Site

DVD 658.87 MARK
Marketing Strategies to Drive Traffic to Your Site

DVD 659.144 ADVE
Advertising and the For-Profit Site

DVD 658.572 WEBA
Web Analytics: the Impact of Visitor Data on Site Optimization

DVD 659.2 SOCI
Social Computing: Rules of Engagement

DVD 004.678 STAT
State of the Web

Call the Audio Visual Department at 219-769-3541 for more information about this new series.


New Books

Shaping the Game
Michael Watkins
658.4052 WATK

Shaping the Game is a guide for new leaders which describes negotiating techniques. Watkins identifies four objectives which all leaders should master to be successful: create maximum value in negotiations, capture a fair share of that value, build relationships and preserve your reputation. Hands-on strategies throughout the book offer insight and guidance to new leaders.

The Apple Way
Jeffrey L. Cruikshank
658.4 CRUI

“The Apple Way reveals the secrets and management principles that keep Apple ahead of the curve – including innovative product development, cutting – edge marketing strategies, sleek design and packaging, and a high – performance corporate culture”. Learn the secrets of Apple and apply them to your own business.

Head, Heart & Guts
David L. Dotlich, Peter C. Cairo, & Stephen H. Rhinesmith
658.4092 DOTL

“We find that many business leaders today are in the same situation as the Scarecrow, the Tin Man, and the Lion - searching for the key personal quality that will somehow make them successful or whole….Quite often, what they need already exists within them but is unrecognized or undeveloped.” – from the Introduction. In today’s world of business, the authors maintain that good leaders must use their head, heart and guts to lead.

Passionate Profitable
Lior Arussy
658.802 ARUS

“Lior Arussy’s new book is another great addition to his work on the theme of improving the customer experience to build lasting and profitable customer relationships. Recommended to both those working on corporate customer strategy and line managers. Strong practical advice from an industry visionary.” Michael Maos, Vice President and Research Fellow, Gartner Research

See more information about the Lake County (IN) Public Library & it's services to business at http://www.lcplin.org/research/businesslines.htm.

October's Business at Lake County Public Library

Database of the Month Encyclopedia of American Industries

This is an online business reference encyclopedia which provides detailed and comprehensive information on a wide range of industries in every realm of American business. It is part of our Gale Virtual Reference Library which provides users with an online access to a collection of business reference books that can be found in print in the Library.

Call the Reference Department at 769-3541 for more information about our online access to Business Reference Books.


New Books

GO IT ALONE
Bruce Judson
658.1141 JUDS

“Go It Alone! is for anyone who has ever dreamed of owning his or her own business. Whether you have a vague yearning or a dream you’ve never dared to realize, this book is for the one of every two Americans who dream of going out on their own….” (Book Jacket)
The author of this remarkable book offers you practical steps to create your business. He is a Faculty Fellow at the Yale School of Management and his views on business success are often quoted in the national media.

Investors in Your Backyard
Asheesh Advani
658.1592 ADVA

You have a great idea for a business but where do you find the capital to start-up your new business? Advani’s book is “The perfect resource for entrepreneurs in search of financing.” – Teresa Ciulla, Executive Editor, Entrepreneur.com. Chapters detail preparing your business plan and fundraising requests, deciding who to ask for money, and your ongoing relationship with the people who finance you.

Selling Beyond ebay
Greg Holden
658.87 HOLD

Holden offers tips on reaching more customers by venturing beyond ebay in the online market. He introduces the seller to new online venues, such as local newspaper websites, Yahoo! Auctions, Amazon.com’s Marketplace and much more.


See more information about the Lake County (IN) Public Library & it's services to business at http://www.lcplin.org/research/businesslines.htm.

September's Business at Lake County Public Library

Database of the Month – Business Source Premier

As the world’s largest full text business database, Business Source Premier provides full text for more than 3,650 scholarly business journals, including full text for nearly 1,100 peer-reviewed business publications. Coverage includes virtually all subject areas related to business. This database provides full text (PDF) for more than 300 of the top scholarly journals dating as far back as 1922 and is updated on a daily basis.

Business Source Premier is part of the INSPIRE collection of databases – Indiana’s Virtual Library.



Recommended Books

Satisfaction
Chris Denove & James D. Power IV
658.8343 DENO

“For nearly forty years, J.D. Power and Associates has been synonymous with measuring customer satisfaction and helping businesses understand what customers really want….Satisfaction offers tactical advice for companies large or small, for product manufacturers, service providers, and retailers alike.” - Book Jacket


Let Your Customers Do the Talking
Michael E. Cafferky
658.8 CAFF

“You too can master the no-cost ‘secret formula’ that puts your company ahead of the pack. What’s the secret? Let your customers become your best salespeople. Word of mouth is the most powerful marketing tool around. Studies show how satisfied customers tell four or more people about their positive experiences. If, however, you disappoint your customers, word-of-mouth can devastate your business-because dissatisfied customers tell up to eleven other people.” – Book Jacket


Treasure Hunt
Michael J. Silverstein
658.8342 SILV

Silverstein author of the highly acclaimed Trading Up continues the story in Treasure Hunt as he takes the reader into the homes of real people making real buying decisions. By looking at the moods and habits of the constantly changing consumer, companies can survive by marketing to meet those moods and habits. Silverstein challenges companies to avoid the treacherous middle – the consumer wants a bargain or a product worth trading up in cost.


See more information about the Lake County (IN) Public Library & it's services to business at http://www.lakeco.lib.in.us/businesslines.htm.

August's Business at Lake County Public Library

Database of the Month Hoover's Online

Hoover's Online is a database of 12 million companies with in-depth coverage of 40,000 of the world's top businesses. Use this source to uncover basic company information, investment figures and background on companies and their competition.

Available in all branches of the Lake County Public Library.



New Books

Kitchen Table Entrepreneurs
Martha Shirk & Anna S. Wadia
338.040922 SHIR

“Over the last five years, the number of women-owned businesses has grown at twice the rate of all U.S. firms....Kitchen Table Entrepreneurs tells the inspirational stories of eleven low-income women who have marshaled the creative energy, confidence, and capital necessary to start their own businesses.”--Book Jacket

Starting from Scratch
Wes Moss
338.040922 MOSS

“Starting from Scratch offers readable, relatable, bite-size stories that overflow with the kind of real-world advice that you can’t learn in business school. If you’re considering entrepreneurship, read this book. Even if you aren’t, read this book. Just don’t be surprised when you find yourself giving your notice and making The Leap.”--Lew Dickey, Jr., Chairman, CEO, and co-founder of Cumulus Media

More Than a Hobby
David Green
658.87 GREE

Green, founder and CEO of Hobby Lobby, chronicles his small start-up business’ meteoric rise to superstore status. He offers the following practical advice from his experiences as a store manager: allow mangers to spend more than 30 minutes per day on paperwork, don’t pay the middleman – assemble products in house, give buyers authority – don’t micromanage, and keep God and family first.

See more information about the Lake County (IN) Public Library & it's services to business at http://www.lcplin.org/research/businesslines.htm.

July Materials

Database of the Month Reference USA

The Reference USA Business databases contain detailed information on more than 12 million U.S. businesses. Details include sales figures, executive names and number of employees. Searches can be performed using these categories and more. Reference USA Residential information covers 102 million U.S. residents and is compiled from more than 3,900 White Page telephone directories.

Visit the library today to find out more about this unique marketing tool.


New Books

You’re In Charge – NOW WHAT?
Thomas J. Neff & James M. Citrin
658.4 NEFF

Whether you are new to the organization or have been promoted from within, the authors address questions all new managers face and present an 8 Point Plan for your first 100 days.


Jack Welch and the 4E’s of Leadership
Jeffrey A. Krames
658.4092 KRAM

“With leadership the question at the beginning of the day is, ‘how far can we take this…how big can we grow it…and how fast can we get there?’” – Jack Welch

This book gives a detailed analysis of the “4E” process Welch used to hire only the best. Find out how to hire smart people and cultivate leadership through case studies, examples and guidelines.


Ten Secrets of Successful Leaders
Dr. Donna Brooks & Dr. Lynn Brooks
658.4092 BROO

“Based on their wide-ranging survey of Fortune 500 CEO’s, senior executives, hiring managers, and team leaders, Donna and Lynn Brooks provide you with exclusive access to their well-defined leadership development strategies, best practices, and innovative ideas. You’ll also find a step-by-step road map to gaining winning skills companies need today.” (Book Jacket)



Visit any of our locations today to reserve these titles. Business books count, too, towards Summer Reading rewards!

June's New Business Materials

Database of the Month Morningstar Online

Morningstar Online helps users make smart investment decisions by finding stocks or funds to meet specific needs, research current or prospective holdings or see how a variety of investments fit together. This database is only available for use in our libraries.


New Books

What I Learned from Sam Walton
Michael Bergdahl
658.4012 BERG

“As a former director under Sam Walton, Bergdahl draws upon his firsthand observations to help you adapt Wal-Mart’s best practices and principles to your own organization.” (Book Jacket)



Built for Growth
Arthur Rubinfeld
658.406 RUBI

In Built for Growth, author Arthur Rubinfeld, draws upon his experience as chief architect for Starbucks. His book encourages business owners to “Make No Little Plans” and to “Push the Envelope” as they seek to expand their businesses.



Alpha Dogs
Donna Fenn
658.022 FENN

“Donna Fenn….introduces you to eight Alpha Dogs. These men and women share their solutions and insights on how to rise to the top, despite multiple competitors, from Chinese manufacturers to Wal-Mart.” (Book Jacket)




See more information about the Lake County (IN) Public Library & it's services to business at http://www.lakeco.lib.in.us/businesslines.htm.

May Highlights

Database of the Month Hoover's Online

Hoover's Online is a database of 12 million companies with in-depth coverage of 40,000 of the world's top businesses. Use this source to uncover basic company information, investment figures and background on companies and their competition. This database is only available for use in our libraries.



New Books

Monopoly Rules
Milind M. Lele
658.575 LELE

“Monopoly Rules provides a fresh way of thinking about why companies succeed and where to look for new, breakthrough opportunities….the monopoly rules are the step-by-step guidelines for success in a world in which the mass market is in tatters.” Dipak C. Jain

Grapevine - The New Art of Word-of-Mouth Marketing
Dave Balter & John Butman
659.13 BALT

“The rapidly growing field of word-of-mouth marketing has been desperately missing one thing: hands-on experience. This book fills that gap.” Emanuel Rosen

The Undercover Economist
Tim Harford
330.90511 HARF

“Most people think economists are boring, opinionated and wrong. Tim Harford is often right, always opinionated, but never boring. He shows how economics can be used to illuminate our everyday lives, whether you want an explanation of the price of a cup of coffee or of poverty in the third world, Harford has it all.” John Kay

See more information about what the Lake County (IN) Public Library has to offer for businesses at www.lakeco.lib.in.us/businesslines.htm.

April Materials

Database of the Month Standard & Poor’s Net Advantage

Net Advantage is a quick online search source for financial and business information. It provides access to the following S&P products: Corporation Records, Industry Surveys, The Outlook, Register of Corporations, Directors & Executives, and Standard & Poor’s Stock Reports.


New Books

How We Got Here
Andy Kessler
338.064 KESS

“A great book on how we went from the steam engine to the Internet, as well as how the markets that financed it all came to be.” – John Mauldin

Your Money or Your Life
Joe Dominguez & Vicki Robin
332.02401 DOMI

“Do you spend more than you earn? Does making a living feel more like making a dying? Do you feel stuck in a job you can’t afford to leave? Is money fragmenting your time and your relationships with family and friends?” - Book jacket. In this new edition the authors challenge you to transform your relationship with money and achieve financial independence.

Starting From Scratch
Wes Moss
338.040922 MOSS

Thinking of starting your own business? Before you begin your new venture, read Wes Moss’ new book. In it he relates the secrets of entrepreneurship with firsthand stories from “21 ordinary people who made the entrepreneurial leap.”



See more information about what the Lake County (IN) Public Library has to offer for businesses at www.lakeco.lib.in.us/businesslines.htm.

March Materials

Database of the Month Dun & Bradstreet's Million Dollar Directory

Dun & Bradstreet's Million Dollar Database features company information on over 1,600,000 U.S. and Canadian leading public and private businesses. Company information includes industry information, type of ownership, principal executives and biographies.

New Books

Marketing to the Campus Crowd
David A. Morrison
658.8340842 MORR

“Marketing to the Campus Crowd drills down into the whys, wherefores, and economic drivers of the $200 billion college consumer market.”--John McManus, Editor-in-Chief, American Demographics.

151 Quick Ideas to Inspire Your Staff
Jerry R. Wilson
658.314 WILS

Jerry Wilson presents ideas on motivating your employees. No long boring chapters on philosophy, ethics or personal stories, but short to the point directives that you use for results.

The Ice Cream Maker
Subir Chowdhury
658.562 CHOW

A short but inspiring book about a regional ice cream manufacturer determined to sell its product to a national grocery chain. The book challenges the reader to make quality the key ingredient in everything he does.

See more information about what the Lake County (IN) Public Library has to offer for businesses at www.lakeco.lib.in.us/businesslines.htm.

February Highlights

Database of the Month Business & Company Resource Center

Business & Company Resource Center brings together in a single database company profiles, company brand information, rankings, investment reports, company histories, chronologies, and periodicals. Search this database to find detailed company history and industry news and information. (Thompson Gale)



New Books

Essentials of Payroll: Management and Accounting
Steven M. Bragg
658.321 BRAG

Bragg offers valuable tips, techniques, real-world examples, exhibits, and best practices in this handy and concise paperback.



99.3 Random Acts of Marketing
Drew McLellan
658.8 MCLE

Whether you work for a large firm or are operating a small business this book has something to offer everyone. The author writes, “…marketing isn’t rocket science. It’s common sense. It’s consistency. It’s staying the course.” You’ll enjoy his crisp and clear writing style and find tips that you can use.



Best Face Forward
Jeffrey F. Rayport & Bernard J. Jaworski
658.812 RAYP

“Based on extensive research inside both start-up and established businesses across many industries, Best Face Forward proposes ways that companies can radically reengineer their front-office operations.” The authors look at what people do best and what machines do best – the goal being better customer experiences.


See more information about what the Lake County (IN) Public Library has to offer for businesses at www.lakeco.lib.in.us/businesslines.htm.